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SYSTEM ONLINE
Operations After Dark

STILL ON
EMAIL

A media platform for the people running global operations manually.

Latest Articles

Fresh from the interview room

The pickup is in the system. The inquiry comes by email.
EP.017
Coming Soon

Episode 017 — Coming Soon

"Tina Petersen on building the operations department at Greencarrier, the limits of good software, and the question of how automation is really received in everyday work."

Coming Soon
When 90% Runs Smoothly, the Other 10% Becomes the Operation
EP.016
Coming Soon

Episode 016 — Coming Soon

"A conversation with Andreas Hofmann about inbound logistics, Purchase Order Management and why exceptions still pull operations back into email"

Coming Soon
AI is not the beginning of the transformation.
EP.014
Coming Soon

Episode 014 — Coming Soon

"Before you think about technology, you need to understand where the real pain is in the operation."

Coming Soon
OP-002FRAGMENTED EXECUTIONPOPO-4821VENDORVND-0931FACTORYWO-2207CONTAINERCSQU-7845231VESSELIMO-9876543TERMINALNLRTM-07WAREHOUSEDC-0042EXCELMANUALWHATSAPPUNTRACKEDEMAILOFFLINE── FRAGMENTED EXECUTION ──POL: DEHAMPOD: NLRTMINCOTERM: FOBCBM: 68.4

Every week, operators manually solve problems that systems were supposed to handle years ago.

>Shipment status: still waiting for email confirmation
>ETA update: forwarded from WhatsApp
>Exception handling: managed in Excel
OP-003CONTAINER TERMINALSTS-01BERTH 03 · DEHAMLOA: 366m · 14,000 TEUPOL: DEHAM → POD: NLRTM

What is Still On Email?

Real conversations with the people behind global operations.

Still On Email brings together professionals from procurement, supply chain, logistics, operations and digital transformation to discuss how work really gets done.

Every day, teams around the world coordinate suppliers, shipments, inventory, forecasts and customer commitments.

Despite decades of digital innovation, many critical processes still rely on emails, spreadsheets, phone calls and manual coordination.

We explore the reality behind the systems.

Not the marketing. Not the buzzwords.

The actual work.

Procurement

How companies source, negotiate and manage supplier relationships.

Supply Chain

How products move from suppliers to customers.

Logistics

Visibility, execution, transportation and operational excellence.

Operations

The people and processes keeping businesses running every day.

OP-001THE INVISIBLE SYSTEMPOLASNHUBETAPODJUDGMENTTHE INVISIBLE SYSTEM CONNECTING GLOBAL TRADESYS: OPS-NET
“In 25 years, supply chain experts will be known for their judgments and solutions, not their spreadsheets or systems.”

Still On Email is an independent community for operators, practitioners and industry leaders who want to share experiences, learn from each other and improve the way work gets done.

OP-009THE NETWORKSIGNALTRANSMITTINGVOICEVOICEVOICEVOICE
Read the newsletter

Short reflections from the conversations — each one open for your perspective. Reading is separate from subscribing; you can read and join the discussion without signing up for emails.

The first edition is on its way.

Editions will appear here as they're published.

All editions →
OP-008THE OPERATORINBOX — 2 UNREADops@carrier.comRE: Updated ETA — CSQU-784523114:32j.miller@forwarder.comFW: Booking confirmed — Voyage 042N11:08notifications@tms.comShipment delayed — POL Hamburg09:45procurement@acme.comPlease confirm ASN for PO-482108:20j.ehne@acme.comWaiting for supplier — WO-2207YestTO: ops@carrier.comRE: Updated ETAHi, waiting for supplier confirmation onthe revised ETA. Please advise.PURCHASE ORDERPO: 4821VENDOR: VND-0931INCOTERM: FOBAPPROVEDBILL OF LADINGCONTAINER: CSQU-7845231SEAL: 0042871VESSEL: MV NORDIC STARPOL: DEHAM → POD: NLRTMCBM: 68.4SHIPPED> SHIPMENT STATUSCSQU-7845231 · IN TRANSIT · ETA: 2026-07-18 · NEXT: NLRTMDESK: OPS-01SHIFT: 14:00-22:00┌─ MANUAL COORDINATION ─┐TODO☐ Call vendor☐ Update TMS☑ Confirm BOL

About Still On Email

Jens Ehne

Jens Ehne

Founder

Still On Email started with a simple observation: behind every "digital transformation" slide deck, somewhere a person is still chasing a shipment status over email.

After years close to global operations, Jens kept meeting the same people — the ones who actually keep things moving when the systems don't. They rarely get a stage. Their work is invisible until something breaks.

So he founded Still On Email to change that. Not another vendor blog. Not another conference. A place where operators tell their own stories, in their own words, about how the work really gets done.

“The most important work in operations is the work no one built a system for.”

OP-009THE NETWORKHUBDEHAMNLRTMCNSHASGSINUSLAXAEDXBBRSSZNODES: 7 · ACTIVE: 6NET: OPS-NET · SYNC: LIVE
Not just a newsletter. A movement.

Global operations are shifting rapidly — through AI, geopolitics, supply chain disruption and new ways of working. Yet the most valuable conversations rarely happen publicly.

━━━ What you'll receive ━━━

Interviews with Operations leaders
Trends shaping global operations
Conversations worth knowing about
Practical ideas and lessons learned
Perspectives that challenge conventional thinking
Opportunities to become part of a growing Operations community
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“Less marketing. More real conversations.”